AUDIENCE & DATA · CAPABILITY

Connecting the Right People to the Right Accounts

A repeatable system for identifying, verifying, and enriching the people most relevant to each buying decision.

Fairway approaches contact enrichment as a buying-group intelligence discipline, not a bulk contact-appending exercise. We connect each target account to the people most likely to recognize the problem, influence the evaluation, approve the investment, implement the solution, or benefit from the outcome.

The result is a verified, role-aware contact layer that gives marketing, sales, and revenue operations more complete account coverage and greater confidence in every activation.

Supported Providers: ZoomInfo Apollo Modigie Client-Approved Providers

The Fairway Contact Intelligence Method™

Identify, verify, and organize the people most likely to influence or participate in the buying process at each target account.

1

Map the Buying Group

Define the roles, functions, seniority levels, and decision responsibilities required for each motion.

2

Search the Account

Identify candidate contacts across approved providers, company sources, and account channels.

3

Verify the Contact

Confirm employment, title, role relevance, email status, phone data, location, and account relationship.

4

Build the Coverage

Organize contacts into buying groups, identify missing roles, and prioritize relevant people.

5

Prepare for Activation

Normalize, deduplicate, route, and deliver the data for use across approved systems and campaigns.

Before

Title-Based Contact Export

Current Request:
"Find director-level or higher contacts in facilities, operations, finance, sustainability, IT, and procurement."
Sample Output:
  • 8,400 contacts exported
  • • Unverified Name, Title, Company
  • • Unverified Email & Phone

The Diagnosis

  • × Titles are treated as proof of buying relevance
  • × Corporate, regional, and local responsibilities are mixed
  • × Employment and phone data may be outdated
  • × Accounts have uneven or single-threaded coverage
  • × Sales receives names without context or confidence
After

Fairway-Aligned Contact Intelligence

Target: Build role-complete contact coverage for priority distributed retail accounts.

Op. Champion Economic Buyer Tech Evaluator Sustainability
Sample Verified Record
Jordan Lee
VP of Facilities & Energy · NorthStar Home Retail
Email: Verified Direct Dial: Verified Emp. Confidence: High
Buying Role: Operational Champion
Relevance: Owns facilities performance across the location portfolio. Align directly with the primary use case.
Coverage Tiers
  • Activation Ready: Required roles covered
  • Enrich Before Scale: Critical roles missing
  • Research Required: Coverage too limited
  • Suppress: Outdated or restricted
Enrichment Workflow
  • 1. Role Discovery
  • 2. Employment Verification
  • 3. Reachability Enrichment
  • 4. Role Classification
  • 5. Coverage Analysis
From collecting names that match titles To building verified buying-group coverage that supports coordinated engagement.

More Than a Name and an Email

Useful contact intelligence combines identity, verified reachability, buying-role relevance, account context, engagement context, and confidence.

Identity

The fields required to establish who the person is and where they work.

e.g., Full name, Title, Company, Business Unit

Reachability

The verified channels available for approved business outreach.

e.g., Business Email, Direct Dial, Mobile

Role Relevance

The connection between the contact’s responsibilities and the buying process.

e.g., Buying role, Decision authority, Seniority

Account Context

The organizational context to understand how the person fits within the company.

e.g., Parent/subsidiary, Region, Reporting structure

Engagement Context

Signals that may influence prioritization, timing, or message selection.

e.g., Recent role change, Content engagement

Data Confidence

The reliability, recency, and usability of the contact record.

e.g., Source count, Last verified date, Phone confidence

Build the Buying Group, Not Just the List

The strongest account coverage includes the people who experience the problem, advocate for change, approve the investment, evaluate the solution, and operationalize the outcome.

Problem Owner

Directly accountable for the issue or operating condition the offering addresses.

Champion

Most likely to advocate for change and help navigate the internal organization.

Economic Buyer

Authority over budget, financial justification, or final approval.

Technical Evaluator

Validates architecture, security, integration, or operational feasibility.

User / Practitioner

Expected to use, administer, or operationalize the solution.

Executive Sponsor

Senior leader who can connect the initiative to broader strategic priorities.

Approved Sources. Verified Fields. Clear Confidence.

Fairway combines approved providers based on their strengths and preserves the source, recency, and confidence behind every critical field.

ZoomInfo

  • • Business-contact discovery
  • • Direct-dial enrichment
  • • Company hierarchy map

Apollo

  • • Role and title filtering
  • • Cross-source validation
  • • Outbound activation support

Modigie

  • • Mobile identity validation
  • • Phone-data verification
  • • Confidence scoring

Client-Approved

  • • Industry-specific sources
  • • Regional contact data
  • • Specialized validation

What We Build

A complete contact-enrichment engagement produces the verified people, buying-role context, coverage analysis, and governance required for activation.

Buying-Role Definition

A clear mapping of the champions, users, influencers, technical evaluators, and economic buyers.

Verified Contact Database

A clean contact set with current employment, role, account, and reachability data.

Email & Mobile Enrichment

Approved business-contact channels appended with source and confidence metadata.

Buying-Group Classification

Each relevant contact mapped to a role in the decision process rather than identified by title alone.

Account Coverage Analysis

A view of complete, partial, single-threaded, and uncovered buying groups across the target accounts.

Contact Confidence Scoring

A transparent model for evaluating employment, title, email, phone, source, and role confidence.

Activation-Ready File

Normalized records formatted for CRM, marketing automation, ABM, and account planning.

Governance Rules

Standards for opt-outs, restricted records, duplicates, former employees, and provider-specific usage.