Field-Level Contracts

The engineering of Structured Handoffs—ensuring engagement context, buying stage, and reason codes are mapped to specific CRM fields rather than lost in unstructured notes.

The "Notes Field" Black Hole

When Marketing sends a lead to Sales, the most valuable data—why they are ready and what they care about—is often buried in a 5,000-character activity log or a generic "Marketing Notes" block. Reps don't have time to be detectives. Without Field-Level Contracts, intent data remains invisible to CRM reporting, automation, and the SDR's workflow. We fix this by promoting key intent signals into their own governed fields.

Sales Friction Factors
  • Context Blindness: Reps calling "hot" accounts without knowing which specific product or problem triggered the surge.
  • Reporting Gaps: Inability to report on pipeline velocity because "Stage" only lives in the ABM platform, not the CRM.
  • Automation Failure: SDR sequences firing the wrong content because the "Reason Code" wasn't readable by the MAP.

The Governance Field Map

FIELD_01Journey Stage

Evaluate / Validate / Commit.
(Global Picklist)

FIELD_02Primary Reason Code

RC14: Demo + Security View.
(Actionable Trigger)

FIELD_03Committee Density

Count of unique personas active.
(Numeric Weight)

Rule: If it isn't in a structured field, it doesn't exist for Sales.

Environment Implementation

6sense / Demandbase ON

We configure Custom Field Mapping to push Platform Inferred Stage and Intent Keywords directly into CRM Account objects. We ensure the sync is bi-directional so Sales can see "Platform Intensity" updates in real-time.

Config: Map [6sense_Stage] → CRM[ABM_Journey_Stage__c]
Platform Off (CRM/MAP First)

We build Calculated Readiness Fields. Your MAP (HubSpot/Marketo) parses site activity and writes a specific "Reason Code" to the CRM contact record, which then rolls up to the Account for SDR prioritization.

Logic: IF (Visited_Pricing && Visited_Security) THEN Reason_Code = 'RC22'

Artifacts You Receive

  • CRM Field Dictionary: Technical specs for every ABM governance field.
  • Writeback Permission Map: Rules for which system updates which field and when.
  • Handoff UI Blueprint: Layout recommendations for the "Sales-Ready" CRM view.

Implementation Steps

WK 1 Audit your current "Notes" data to identify the most common intent signals.
WK 2 Create the structured custom fields and mapping logic in CRM/MAP.
WK 3 Deploy the writeback rules and build the SDR "Ready Now" dashboard.

Are Your Best Leads Dying in the "Notes" Field?

Audit My Handoff Architecture