Urgency Level
Critical
The Raw Signal
"We are seeing critical timeouts in the consumer group rebalance. This is causing data loss during peak loads (>50k msg/sec). We have tried tuning `session.timeout.ms` but it persists. Is this a known limitation?"
The Forensic Diagnosis
Issue Category
Performance / Scale
Sentiment Score
9/10 (Frustrated)
Tech Context
Kafka Consumer Groups
Scale Indicator
>50k msg/sec
Commercial Implications
1
Timing is Perfect
They are actively debugging right now. They haven't decided on a vendor yet.
2
Budget is Implied
"Data Loss" is a board-level risk. Budget unlocks quickly for "Production Safety."
3
Solution Fit
Your "Managed Kafka" or "Observability" tool fixes exactly what they are complaining about.
The Pain Seismograph
Level 1: Annoyance
"Feature Requests", "Docs Typos", "Minor UI Bugs"
Action: Monitor.
Level 2: Friction
"Configuration Hell", "Slow Builds", "Version Conflicts"
Action: Send Educational Content.
Level 3: Critical
"Data Loss", "Production Down", "Security Breach"
Action: Immediate Sales Outreach.
