Build Track · Architecture 101

From Chatbots to Digital Workers

Systems that plan, reason, and act—because your rulebook lives inside the loop.

Reliability

Follows procedure, not vibes. Rules are hard-coded into the reasoning step.

Safety

Permissions and contracts by default. No shadow IT or leaky context.

Auditability

Every action explained and logged. "Why did it do that?" is always answerable.

The Tri-Nature Model

Every agentic system runs three loops. Inject Domain Expertise where decisions happen.

Hover a stage to see where each pillar plugs in.

Perception / INPUT

Convert emails, logs, and alerts into structured signal.

Cognition / REASONING

Consult the rulebook. Weigh priorities and tradeoffs.

Action / EXECUTION

Touch APIs/DBs/Slack within permissions & contracts.

Enterprise Patterns

Low Complexity

The Router

Route intent to the right lane.

Use when: Requests are repeatable & deterministic (e.g. Triage).

Medium Complexity

The Tool-User

Call safe APIs behind contracts.

Use when: Answers require data or specific side effects.

High Complexity

The Planner (ReAct)

Break vague goals into steps.

Use when: Outcomes are multi-step & ambiguous (e.g. Investigation).

Why Domain Expertise?

LLMs speak English. They don’t know your business. Put Domain Logic inside the loop and reliability follows.

The Blueprint

Implementation Guide

STORE

Define rules, priorities, SLAs, escalation.

Open STORE Blueprint

INDEX

Parse messy inputs into structured signal.

Open INDEX Blueprint

MAP

Safe tools, permissions, contracts.

Open MAP Blueprint

ROUTE

Control logic, sequencing, evaluation.

Open ROUTE Blueprint

Where to go next

DRiVE Check

Is this work delegable? Quick rubric.

Run DRiVE

Assignment Spec

Give agents procedures, not tasks. Copy the YAML.

Copy the Spec

Domain Expertise

Turn judgment into routable logic: priorities & tradeoffs.

Open Domain Expertise