1:1 ABM ACCOUNT PLAYBOOK

Solventum

Healthcare Innovation Through Trade Shows & Events
ACCOUNT EXPANSION STRATEGY
Page Break
1.0Purpose & Approach
Playbook rationale, 3M spinoff context, and $500K+ incremental revenue objectives.
2.0Account Overview
Firmographics ($8.2B revenue), business unit split, and leadership mapping.
3.0Strategic Initiatives & Priorities
Post-spinoff imperatives: Brand establishment, operational independence, and margin expansion.
4.0Addressable Market & Competitive Analysis
Key buyer personas (MedSurg, Dental, HIS) and benchmarking against national exhibit houses.
5.0Brand Position & Marketing Priorities
Visual hierarchy transition from 3M legacy to Solventum and 2026 trade show investment mapping.
6.0Opportunities for STAR
Top 5 high-impact entry points including the complete trade show portfolio rebrand.
7.0Strategic Themes & Messaging
Value propositions building on CES 2025 success and proactive conversation starters.
8.0Account Expansion Execution Plan
Tactical GTM roadmap: Q1 Rebrand Pitch through Q4 Enterprise MSA rollout.

1.1 Playbook Purpose

This 1:1 Account-Based Marketing (ABM) playbook provides STAR Trade Shows & Events with a comprehensive intelligence brief and strategic expansion roadmap for Solventum, a $8.2 billion global healthcare company that spun off from 3M in April 2024. Unlike traditional net-new prospect playbooks, this document focuses on account expansion opportunity—deepening an existing relationship by:

  • Identifying untapped business units and decision-makers beyond current STAR touchpoints
  • Mapping Solventum's evolving trade show and event priorities post-spinoff
  • Developing targeted value propositions addressing healthcare industry-specific needs
  • Creating strategic account plan leveraging insider knowledge while expanding footprint

Primary Objective

Expand STAR's relationship with Solventum from current engagement to comprehensive experiential marketing partnership across multiple business units and event programs, targeting $500K+ incremental annual revenue by end of 2026.

1.2 Account Focus & Strategic Context

Why Solventum Represents Strategic Priority:

  • Recent 3M spinoff (April 2024): New independent company establishes new vendor relationships, marketing strategies, and budget allocations.
  • Substantial healthcare market presence: $8.2B revenue across Medical Surgical, Dental, HIS, and Purification.
  • Robust trade show footprint: Healthcare industry is heavily event-driven (HIMSS, RSNA, ADA).
  • Corporate transformation momentum: Post-spinoff companies typically reevaluate all strategic partnerships.
  • Existing relationship foundation: Current engagement provides credibility and insider access unavailable to competitors.

Account Classification: TIER 1 Strategic Account Expansion (Existing Relationship, High-Value Growth Potential)

1.3 Research Methodology

This playbook synthesizes intelligence from multiple sources:

Public Domain Research
  • SEC filings (10-K, 8-K), investor presentations, and earnings calls
  • Corporate website and press releases
  • Healthcare industry publications and exhibitor directories
  • LinkedIn intelligence on organizational structure
Internal STAR Knowledge
  • Current engagement details and Account Manager insights
  • Historical project performance and client satisfaction metrics

Research Limitations: As a newly independent company (less than 12 months post-spinoff), some organizational details remain in flux. LinkedIn profiles may not yet reflect current Solventum-specific roles.

2.1 Company Firmographics

Basics

Corporate Profile

Company Name
Solventum
Revenue
$8.2 Billion annual run rate
Founded
April 2024 (Independent spinoff from 3M)
Headquarters
Maplewood, Minnesota
Global Employees
23,000 globally
Business Units
MedSurg, Dental, HIS, Purification

Spinoff Rationale & Strategic Context

  • Enable focused healthcare strategy: Faster decisions and strategic resource allocation.
  • Unlock shareholder value: Separate valuation reduces 3M conglomerate discount.
  • Accelerate innovation: R&D priorities aligned solely with healthcare needs.
  • Simplify structure: Direct reporting to healthcare-focused CEO Bryan Hanson.

2.2 Financial Performance & Outlook

Financials

Revenue & Geographic Mix

  • Revenue: $8.2 billion annual run rate.
  • Geographic Mix: ~55% United States, ~45% International.
  • Operating Margin: Mid-teens (improving from 3M division baseline).
  • Growth Target: Mid-single digit organic revenue growth.

Innovation Commitment

Solventum invests ~6% of revenue (~$500M annually) in R&D, demonstrating a massive commitment to innovation leveraging 3M technology heritage.


2.4 Leadership Team & Influence Path

Stakeholders

Bryan C. HansonChairman & CEO

Focus: Establishing Solventum brand and driving organic growth.

STAR Relevance: Sets tone for experiential marketing investment and approves major brand initiatives.

TBDChief Marketing Officer

Focus: Brand strategy, trade show program oversight, and agency partnerships.

STAR Relevance: PRIMARY DECISION-MAKER for experiential marketing partnerships.


2.5 Current STAR-Solventum Relationship

Action Required

Status: TO BE COMPLETED UPON HUBSPOT REVIEW & ACCOUNT MANAGER CONVERSATION

Information Needed: Engagement scope, Relationship strength, Historical performance, Whitespace analysis
📋 SUMMARY: Solventum is a $8.2B healthcare leader headquartered in Maplewood, MN. Leadership is focused on margin expansion and brand establishment following the 3M spinoff. MedSurg remains the dominant business unit at 45% of revenue, followed by Dental and HIS.

3.1 Corporate Strategy Post-Spinoff

Corporate
01

Brand Establishment & Differentiation

The Challenge:

Building standalone Solventum brand identity distinct from 3M heritage while leveraging innovation credibility. [cite: 196]

STAR Opportunity:

All existing 3M-branded booth systems require replacement—complete trade show portfolio refresh needed. [cite: 202]

04

Margin Expansion

The Challenge:

Improve operating margins from mid-teens toward high-teens through operational efficiency. [cite: 220]

STAR Opportunity:

Modular booth systems align directly with margin goals by reducing TCO across the show calendar. [cite: 226]

3.2 Growth Priorities by Business Segment

Growth
MedSurg
  • Advanced wound care innovation: Next-gen dressings, negative pressure therapy. [cite: 230]
  • Surgical solutions: OR efficiency and infection prevention. [cite: 231]
Dental Solutions
  • Digital dentistry: CAD/CAM systems, intraoral scanners. [cite: 237]
  • Aesthetic dentistry: Premium restoratives. [cite: 238]
Health Info Systems
  • AI-powered clinical documentation: NLP reducing physician burden. [cite: 245]
  • Interoperability: Data exchange between disparate systems. [cite: 247]
Purification
  • Biopharmaceutical manufacturing: Cleanroom filtration. [cite: 253]
  • Life sciences consumables: Single-use systems. [cite: 256]

3.3 Technology & Innovation Focus

Innovation
20-30Annual Product Launches

Solventum inherited 3M's legendary R&D culture, investing ~$500M annually in innovation. Each launch requires trade show introduction, hands-on product trials, and clinical evidence. [cite: 260, 268]

STAR Insight: Modular designs enable cost-effective refreshes vs. complete rebuilds for these frequent launch cycles. [cite: 274]

4.1 Target Markets & Customer Segments

Market

Solventum serves distinct customer segments across four business units, each with unique trade show participation patterns.

MedSurg

  • Hospitals (acute care, critical access, specialty)
  • Value analysis committees and GPOs
  • Ambulatory Surgery Centers
  • Long-Term Care and Home Healthcare Agencies
Major Trade Shows: OR Manager Conference, AORN Global Surgical, WOCNext, MEDICA.

Dental Solutions

  • General Dentists and Specialists (Endo, Perio)
  • Dental Laboratories and Schools
  • Dental Service Organizations (DSOs)
Major Trade Shows: ADA Annual Meeting, IDS (Germany), Chicago Midwinter, Greater NY Dental.

Health Info Systems

  • Hospital CIOs and CMIOs
  • Revenue Cycle Directors
  • Payers and Health Plans
  • Health Information Exchanges
Major Trade Shows: HIMSS Global Health Conference, Becker's Hospital Review, MGMA.

Purification & Filtration

  • Biopharmaceutical and Medical Device Manufacturers
  • Hospital Facilities Management (HVAC/Air Quality)
  • Research Laboratories and Blood Banks
Major Trade Shows: BIO International Convention, INTERPHEX, AHR Expo.

4.2 Key Personas: Decision Makers & Influencers

Stakeholders

Chief Marketing Officer / VP Corporate Marketing

Primary Target

Authority: Enterprise trade show budget allocation and vendor partnerships.

Cares About: Brand establishment post-spinoff and ROI measurement.

How STAR Wins: Position as strategic partner supporting brand transformation, not a tactical vendor.

Corporate Events Manager

Key Influencer

Authority: Logistics coordination, vendor management, and on-site execution.

Cares About: Vendor responsiveness, timeline reliability, and budget predictability.

How STAR Wins: Exceptional project management and proactive communication.

Trade Show Coordinator (BU Level)

Tactical Influencer

Authority: Booth setup coordination, show services, and staff training.

Cares About: Day-to-day ease of working with vendor and detailed planning.

How STAR Wins: Make their job easier through turnkey service and reliable execution.


4.3 Competitive Landscape & Differentiation

Competitive
Competitor CategoryIncumbentsThe STAR Advantage
National Exhibit Houses
Exhib-it, MC², Freeman Company, GES.
Design-led approach and personalized strategic partnership.
Specialty Healthcare Firms
Boutique Healthcare Designers.
Scalability + healthcare expertise for clinical audiences.
3M Legacy Vendors
Inherited 3M Relationships.
Independence Day positioning; Solventum-specific solutions.

Strategic Differentiation

  • Size perception: Position STAR's boutique size as an advantage (senior engagement) vs. national houses.
  • Geographic reach: Emphasize strong Midwest presence (HQ proximity) + global network.
📋 SUMMARY: The spinoff creates a natural moment to consolidate vendor management. STAR wins by positioning as the agile, design-led alternative to the large exhibit houses that currently fragment the Solventum brand.

5.1 Brand Positioning Post-3M

Architecture
Legacy Position
3M Health Care
Future Position
Solventum
The Branding Challenge

Booths must communicate the 'Solventum' corporate brand while showcasing familiar product brands like Tegaderm™, Prevena™, and Filtek™[cite: 407, 408]. Visual hierarchy must establish Solventum prominence without diminishing product brand equity[cite: 412].

5.2 Marketing Priorities (2025–2026)

Priorities

Brand Awareness

Establish Solventum name recognition among HCP audiences and industry stakeholders at all major events[cite: 418, 420].

Customer Continuity

Reassure customers that products, service, and support remain excellent despite corporate changes[cite: 426, 430].

Talent Attraction

Position Solventum as an employer of choice for healthcare innovation talent through clinical show presence[cite: 433, 436].

Investor Relations

Build confidence with the financial community as a standalone public company (NYSE: SOLV)[cite: 440].

5.3 Trade Show & Event Strategy

Investment
Estimated Annual Investment$3M – $5M+

Estimated annual investment across all shows, including fabrication, shipping, drayage, and staffing[cite: 469, 470].

STAR Addressable Opportunity

If STAR currently serves 20-30% of this footprint, expansion opportunity represents $2M–$3M+ incremental annual revenue[cite: 472].

5.4 Key Marketing Themes for 2026

Messaging
Innovation Powered by Science

Showcasing decades of materials science and ~$500M annual R&D investment[cite: 478, 479, 401].

Improving Patient Outcomes

Leveraging clinical evidence, real-world data, and patient success stories[cite: 486, 487].

Healthcare Efficiency

Demonstrating ROI calculators and workflow simulations for clinicians[cite: 490, 492].

Sustainability Commitment

Modular, reusable booth systems aligning with corporate ESG messaging[cite: 494, 497].

6.1 Intent Signals & Opportunity Indicators

Several signals suggest optimal timing for STAR account expansion with Solventum:

✓ Post-Spinoff Vendor Reevaluation
✓ Brand Transition Needs (3M to Solventum)
✓ 20-30 Annual Product Launches
✓ International Expansion Priority (IDS/MEDICA)
✓ Margin Focus favors ROI-partners
✓ Existing STAR Credibility Advantage

6.2 Top 5 Expansion Opportunities

#1

Complete Solventum Rebrand Portfolio Refresh

★★★★★

Every booth currently branded "3M Health Care" requires replacement. This is a complete portfolio transformation, not a simple graphic swap.

Est. Investment: $1.5M - $2.5M
Timeline: 12-18 Months
STAR Positioning: "The spinoff creates a once-in-a-decade opportunity to reimagine your entire trade show portfolio. Rather than piecemeal swaps, let's develop a modular booth system designed for efficiency, consistency, and multi-show ROI."
#2

International Show Expansion (IDS, MEDICA, Arab Health)

★★★★☆

Solventum participates in major international healthcare shows requiring sophisticated booth systems that ship and reconfigure efficiently across continents.

Est. Investment: $150K - $500K / Show
Value: Global Coordination
STAR Positioning: "International shows demand local expertise + global coordination. STAR's modular systems ship efficiently and maintain brand consistency across continents. One partner managing global complexity."
#3

Health IT Showcase - HIMSS Premier Presence

★★★★☆

HIMSS is the premier health IT event (40K+ attendees). Requires integrated AV, interactive software demos, and premium executive briefing centers for C-suite engagement.

Est. Investment: $500K - $750K
Goal: Market Leadership
STAR Positioning: "HIMSS demands sophistication matching your software innovation. STAR creates immersive health IT experiences with seamless tech integration and executive engagement spaces."
#4

Modular Booth System Program

★★★★☆

Rather than custom-building for each show, develop a core structure deployable across multiple shows with interchangeable graphics components.

Est. Investment: $400K - $650K Annual
Value: 40-50% lower TCO
STAR Positioning: "Your margin expansion priorities demand smarter trade show investment. STAR delivers premium experiences at lower total cost of ownership through reuse and strategic design."
#5

Measurement & Analytics Partnership

★★★☆☆

Provide lead capture integration, engagement tracking (dwell time), and brand awareness metrics to prove ROI to the CMO/CFO.

Est. Investment: $50K - $75K Setup
Goal: ROI Accountability
STAR Positioning: "You're investing $3M-5M+ annually in trade shows. STAR provides analytics proving that investment drives measurable outcomes—leads, pipeline, and awareness lift."

Building on Our Successful Partnership

STAR’s existing relationship with Solventum provides a strong foundation. We approach expansion from a position of proven performance and demonstrated value.

CURRENT WIN
CES 2025 Booth Execution

Successfully delivered high-profile booth at the Consumer Electronics Show, showcasing Solventum innovation to a broad technology audience.

7.1 STAR Value Propositions: Expanding Together

THE EXPANSION PITCH

"Our work together at CES 2025 demonstrated what's possible when creative vision meets flawless execution. That same partnership approach—proactive communication, attention to detail, and a problem-solving mindset—can extend across your entire trade show calendar."

Efficiency through consolidation

Reduce vendor management overhead by expanding our scope across multiple business units.

Insider knowledge

We already understand your brand standards, approval processes, and quality expectations—no ramp-up time for new BUs.

Consistency advantage

Same quality, same responsiveness, and same partnership across every show on your calendar.

Conversation Starters

Verbatim scripts for Account Managers
💬

"We loved working with you at CES 2025. What other shows are on your calendar where we could deliver that same level of partnership?"

💬

"Based on our CES experience together, we've identified some opportunities to bring that same quality to your [ADA / HIMSS / OR Manager] programs. Can we discuss?"

8.1 Relationship Mapping & 8.2 Strategy

Execution leverages existing relationship warmth and credibility. The primary objective is to transition from a project-based vendor to a Strategic Experiential Partner across all business units, targeting $500K+ incremental revenue by end of 2026.

8.3 Month-by-Month Execution Roadmap

JAN 2026
Objective: Foundation & Prep
  • Complete HubSpot audit and relationship map.
  • Gather CES 2025 performance data.
  • Research adjacent BU decision-makers.
FEB 2026
Objective: Debrief & Expand
  • Schedule post-CES debrief with champions.
  • Present expansion proposal for 2-3 additional shows.
  • Request internal introductions to Dental and HIS units.
MAR-APR
Objective: Discovery & Pilot
  • Conduct discovery meetings with new BU contacts.
  • Present pilot proposals for single show (low-risk entry).
  • Execute expanded scope in current business unit.
JUL-SEP
Objective: Enterprise Positioning
  • Compile success docs across multiple business units.
  • Request meeting with Corporate CMO for rebrand strategy.
  • Develop 3-year partnership financial model.
OCT-DEC
Objective: Partnership Close
  • Present Enterprise Rebrand Portfolio proposal.
  • Negotiate Master Services Agreement (MSA) terms.
  • Finalize contract for 2027 global trade show calendar.

8.4 Success Metrics & Milestones

$500K+
Incremental Revenue
By Q4 2026
3+
Business Units
MedSurg + 2 Adjacent
>70
NPS Score
Client Satisfaction

This playbook represents the strategic roadmap for the STAR-Solventum partnership. For immediate updates to contact mapping, project status, or relationship health scores, refer to the Solventum Account Dashboard in HubSpot.